Defective or Damaged Products

If you have received faulty or damaged products, please contact us with images of the product within 7 days of receiving it. We will gladly send out a replacement order or issue you a full refund.

 

Returns

We accept returns for refunds. If you are not satisfied with your product, you are eligible to return the product within 7 days after receiving it. To do so, kindly get in touch with us here.

 

Lost or Stolen Packages

jamalihardware.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, jamalihardware.com will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.